How Legal rules apply in Indonesia
Our Legal policy explains the conditions attached to account access, identity checks, wallet records and requests made through support. We may use your phone number, verification result, transaction reference and device details to protect the account and reconcile activity. Access depends on local law, and we
-
1
do not ask you to bypass a restriction. For wallet activity, DANA, OVO, GoPay and QRIS may create payment references that help us match a cashier action to your account. Bank transfer and virtual account records can also be retained for reconciliation. If you are in
-
2
Semarang or elsewhere in Indonesia, the same policy route applies: open your account settings, check the relevant policy text, then contact us through the account support path when you need clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.